Account Information: When you register for an account, we collect your name, email address, phone number, company name, billing address, and other contact information.
Customer and Driver Data: When using our Services, you provide information about your customers (delivery recipients), drivers, vehicles, and warehouses/depots. This includes names, addresses, phone numbers, email addresses, GPS coordinates, vehicle license plates, and delivery preferences.
Order and Delivery Data: Information related to delivery orders, including recipient addresses, delivery time windows, package details (weight, volume), proof of delivery data (photos, signatures, barcode scans), and delivery feedback/ratings.
Payment Information: We collect billing information such as credit card details, billing address, and payment history. Payment processing is handled by our third-party payment processor (Stripe). We do not store your full credit card number on our servers.
Communications: When you contact our support team, submit a request, or communicate with us, we collect the content of those communications.

Device and Connection Information: We collect information about your device, including device type, operating system, browser type, IP address, unique device identifiers, and crash data.
GPS and Location Data: Our mobile application collects real-time GPS location data from drivers during active delivery routes. This is essential to provide route tracking, ETA calculations, proof of delivery, and geofence-based notifications. Location data is collected only while the driver is on an active route or shift.
Usage Data: We collect information about how you interact with our Services, including features used, pages visited, actions taken, time spent, and frequency of use.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity, remember your preferences, and improve our Services. You may set your browser to refuse cookies, but some parts of our Services may not function properly.

Integration partners (Shopify, WooCommerce) when you connect your e-commerce store to Dropioo.
Mapping and geolocation services used for route optimization and address validation.
Analytics and advertising partners that help us understand usage patterns.

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