Dropioo

Managing your account, profile and password

Last updated: Oct 30, 20261 min read

Your account and your company

Open Settings (bottom of the menu), tab Account. You can also reach it from your avatar, top right, then Profile.

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  • Personal Information: your first name, last name, email and phone. Click Edit, change what you need, then Save Changes.

  • Organization Information: your company's name, email, phone, country, address, category and description. Click Edit to change them. The Carrier code at the top (for example DRPTP…) is what a merchant types to send you a partnership request: copy it with the icon next to it.

  • SMS sender prefix: the name your text messages start with. See [Choosing Which Notifications Dropioo Sends](../../09-notifications-sms/01-choosing-which-notifications-dropioo-sends/en.md).

Change your password

1. Open Settings > Security.

2. Enter your Current Password, then the New Password twice (Confirm New Password). The screen lists the Password Requirements.

3. Click Save changes.

02-security-tab.png

The Profile page shows the same information with its own Change Password card.

03-profile.png

Forgot your password?

On the sign-in page, click Forgot your password?, enter your email, and follow the link you receive to choose a new one.

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